EVmob – TVDE

Last Update: 10/04/2025

This Privacy Policy explains how EVmob collects, uses, shares, and protects your personal data when you use our vehicle rental services (TVDE). By providing us with your data, you agree to the terms described herein.

1. Data We Collect

Through our form, we collect some information, such as: Full name; Email address; Telephone number; Age; Gender; Nationality; Etc.

2. Purposes of Data Processing

Your data is used to:

Process vehicle rental requests and manage your account as a customer/partner.
Improve the user experience on our website and application.
Comply with legal and regulatory obligations (e.g. inspection, road safety).
Communication (sending confirmations, updates or promotions, if you consent).

3. Cookies and Similar Technologies

Our website uses cookies to:

Essential Cookies: Necessary for the website to function (e.g. login, session).
Performance Cookies: Collect anonymous data for analysis (e.g. traffic, visit time).
Marketing Cookies: Personalize ads based on your behavior (only with consent).

You can manage your cookie preferences on our banner or in your browser settings.

4. Data Sharing

Your data may be shared with:

Company partners (e.g. drivers, fleet managers) for operational purposes only.
Service providers (e.g., payment processors, SMS/email platforms).
Legal authorities, if required by law.

We only share data with third parties when necessary and with security guarantees.

5. Storage and Security

Data is stored on secure servers with technical and organizational measures (e.g. encryption, restricted access).
We only keep data for as long as necessary (e.g. while you are a customer or due to legal obligation).

6. Your Rights

You can, at any time:
✅ Access, correct or delete your personal data.
✅ Revoke consent to processing (except if necessary to comply with contracts/laws).
✅ Request data portability to another provider.
✅ Object to processing for marketing purposes.

To exercise these rights, please contact us by email: geral@evmob.pt. You will have a quick return.

7. Changes to This Policy

This policy may be updated periodically. The most recent version will always be available on our official website.

8. Contacts

If you have questions or concerns about your privacy, please contact us:
📧 E-mail: geral@evmob.pt

We appreciate your trust in EVmob!

We also provide you with the Digital Complaints Book, in case you need to use it,

We aprecciate your understanding.